Healthcare SMS Communication Policy & Privacy Disclosures

The Ark Psychiatric Services utilizes automated SMS text messaging transmission channels exclusively for transactional health care administration management workflows. These messages include patient appointment reminders, clinical scheduling windows, administrative adjustments, and billing updates. Engagement with our SMS network infrastructure is entirely voluntary and is not a clinical requirement to receive medical treatment from our providers.

How to Opt-Out (STOP Instructions): You maintain an unconditional right to revoke communication consent and terminate SMS interactions at any time. To drop out of our automated system, reply to any text message received from our line with the explicit keyword STOP. Upon receipt of this command, our router will transmit a single automated outbound text message confirming that you have been successfully unsubscribed, and all outbound mobile message threads to your number will immediately terminate.

Customer Assistance (HELP Instructions): If you encounter tracking difficulties or require support regarding our text framework, you may text the keyword HELP to our office line, or call our help desk directly during business hours. Carrier connection rates may apply according to your active personal mobile network data tier.

Absolute Third-Party Nondisclosure Protection Clause: We leverage strict administrative and physical endpoint access security infrastructure to safeguard your profile. Under no circumstances will your mobile phone number, personal data records, or SMS opt-in confirmation logs ever be shared, sold, leased, rented, or traded to external third parties, affiliate organizations, or marketing syndicates. All operational database collection sets remain completely enclosed within our secure, local practice environment.